MTNL Usage Details

MTNL usage details include important information like subscription details, information for getting the connection, main features of the services, customer care details or helpdesk services etc. The customer who is using the telephone, mobile or internet services should have the MTNL usage details. For their convenience the details are given below.

Subscription details:

* Two ways of subscription – monthly and annually.

* Filling of the application form required.

* Forms available at the offices and also at the website.
* No booking charges applicable.

MTNL usage details for getting the connection:

* Applying for the connection via internet or by calling at call center. User can also visit the service centers or the Sanchar Haat and collect the subscription form.

* Fill the form with proper details and submit at the office or by emails.

* Based on the application MTNL DSA will come to the applicants’ home and provide the service within 15 days of application.

* The modem or router will be installed and the account will be opened.

The main features of the services are:

* The bandwidth connection is fast.

* Easy communication enables talking and surfing at the same time.

* Sharing of the connection enabled to create own network.

* The tariff plans are affordable for all.

* The always on communication system and the telephone communication is a secure communication.

The details of the customer care services which are also known as the helpdesk services are:

* Landline 1500/22221500
* GARUDA 1502/22221502
* DOLPHIN /TRUMP 1503 / 98690 12345/ 22221503
* Internet / Triband 1504 /1800 22 8844/22221504
* MTNL IPTV/ VoIP 126000
* MTNL IPTV/ VoIP 126555
* Games on Demand 1500
* IN Services 1800 22 2222
* MTNL Trust line 1800 22 4422
* Fault Booking 198
* Changed Number Announcement 1951 (Hindi), 1952 (English), 1953 (Marathi)
* Directory Enquiry 197
* STD code enquiry Service 1582
* Public Grievance Service 1509